Terms & Conditions

Our ecommerce footprint is borne from a desire to supply people with Alternative Made to Measure clothing of a good quality, a good price and often Made to Measure.

We are aware of the difficulties in buying clothes to fit those of an alternative lifestyle, at Ready2Role we have many years experience of supporting and role playing with people who have additional identities in their life. For those close to us we offer a measurement service and a chance to fit and try their outfit on after completion. For those who live in other parts of this small planet we work hard to ensure the outfit fits you to your preferred style and requirements, we communicate often if appropriate and ensure it reaches you in a timely and discreet fashion, at a name and address which you supply.

On  Our main retail site we show a range of Made to Measure Exclusive Designs which we are happy to make in a size and colour choice and sometimes material of your choice….plus we are always open to creating a unique design based on a look you want to achieve. So, whether you are male or female, CD/TV, sissy, AB, Cosplay, Drag, satin, cotton or pvc enthusiast, steampunk, victorian, 50s chic, and any other you wish to add………..talk to us and we will see if we can help you achieve that look you want!

Colours on the internet can sometimes be represented in different shades on various devices and via different operating systems and browsers. Shades also can differ slightly depending on the manufacturing run.

What you see on here and our site are examples of our work, sales are usually completed through our site but equally happy to communicate via email direct if you prefer. Payment can be made by cash, PayPal, bank transfer or if you require another method just talk to us.

Payment is always with order prior to commissioning your outfit. We offer PayPal, BACS, Cheque, Postal Order and Cash facilities – all items are to paid for at point of sale, monies must be cleared  prior to commencement of any order.

Items usually take around 6 – 8 weeks depending on the size and complexity of the order

SHIPPING

We generally utilise Collectplus courier service within the UK.

International Shipping Courier Service is available at one reduced payment for anywhere in the World outside the UK.

Where possible we offer our customers tracking numbers and all items are insured. Garments usually take around 6 -8 weeks to complete prior to shipping.

Whilst garments are shipped by the quickest means in all cases, we accept no responsibility for delays due to transport/conveyance or requirements of duty payment by the receiving customer.

Please note any customs duties that may be due on delivery are the responsibility of the customer

RETURNS

Whilst we adhere to the DSA and offer 7 day money back on most sales, customers must be aware that by the nature of our products which are made to order and made to measure refunds will only be accepted on unopened unused items, buyer pays the shipping for any return and should there be an exchange of products postage charges will need to be at a cost to  the customer.

Several of our outfits can be defined as lingerie/underwear therefore they are not subject to the same refund policy as garments such as these do not have to be refunded nor exchanged.